16. April 2010 19:29
By
Jon Stanley
In
Tech Tips
Help! I lost my DECserver Password
I recently received this inquiry from a customer:
"I have a DECserver 732 (#1) that seems to have lost its IP address. I have tried to Telnet into it, no luck, I have tried to direct connect through every local port, using the adaptor and HyperTerminal, no luck. When I boot 732 (#1), the boot sequence in the display is identical to the twin DECserver 732 (#2) we are now using. I think I am doing it properly, since I can both Telnet to the working twin and connect with HyperTerminal through port 2 to the working twin. Is it time to reset #1 to the factory settings? Will it help to re-boot #1 with #2's PCMCIA card? What do you suggest?"
I offered the following solution.
Recover Your DECserver Password
- Reset the box to factory default.
- Connect to port 1 so you can see the boot information from port 1 using HyperTerminal.
- If the DECserver boots to the "race track" you will not need to use the PCMCIA card from a known good unit.
- If the DECserver does not boot to the "race track", try using the PCMCIA card from a known good unit.
- If the reset to factory default clears the issue and you can now communicate with HyperTerminal and reconfigure the DECserver #1.
- Please be sure to use the "change" and "define" commands.
- If you are unable to obtain an IP address after this, then I suggest that the unit be serviced.
- Vnetek provides service for the DECserver.